Refunds & Returns Policy

At Elite Venue Essentials, we want you to shop with total confidence. If something’s not right with your order, we’re here to make the return process smooth and stress-free.

---

✅ Return Eligibility – 30 Days

You have up to 30 days from the date of purchase to request a return. Unfortunately, we can’t accept returns beyond this period. Returns are only accepted by mail.

---

🚚 Return Shipping Costs

• Customer is responsible for all shipping return cost 

---

🔧 Damaged or Defective Items

Let us know within 7 days if your item is faulty or broken. We will send you a downloadable return label to initiate return or exchange. 

---

🔄 Changed Your Mind?

If you no longer want the item, you can return it within 30 days—as long as it’s unused, in its original packaging, and in resellable condition. We will send a downloadable return label. Once we receive the item and confirm its condition, we’ll refund you for the item.

---

💳 Receiving Your Refund

Once your return is processed and approved, we’ll send you a confirmation email. Refunds are issued to your original payment method and typically appear within 7 business days.
If it’s been more than 10 business days since you received your refund notice and the funds still haven’t shown up, please contact us at support@elitevenueessentials.com.

---

ℹ️ Restocking Fees

Restocking fees are 25%

---

Need Help?

Have questions or need assistance with a return? Our customer support team is ready to help—just reach out to us at support@elitevenueessentials.com.