Shipping Policy

Thank you for choosing Elite Venue Essentials. We’re committed to getting your order to you safely, quickly, and with complete transparency. Below is everything you need to know about how we handle shipping:

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🚚 Shipping Costs

We offer free shipping across the continental United States—no hidden fees or surprises at checkout.

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⏰ Order Cut-Off Time

Orders placed by 6:00 PM EST (Monday–Friday) will begin processing the same or next business day.

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📦 Processing Time

Orders are processed within 1–2 business days. Once processed, they’re prepared for shipment and handed off to our logistics partners.

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🚛 Delivery Timeframe

Standard delivery typically takes 4–7 business days, depending on your location and the shipping method required.

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🏗 Freight Shipping Details

Larger items are delivered via third-party freight carriers and may arrive on 18-wheeler trucks. For these deliveries, a curbside drop-off appointment will be arranged. Please ensure you provide a valid phone number at checkout to avoid delays in scheduling.

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📧 Order Confirmation & Tracking

After placing your order, you’ll receive an order confirmation email. Once your items ship, a second email will follow containing your tracking information so you can monitor the shipment in real time.

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🏠 Address Changes

Need to update your shipping address? Please contact us within 24 hours of placing your order so we can adjust it before the item ships.

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❌ Order Cancellations

If you decide to cancel your order before it ships, we’re happy to process it—just get in touch with us as soon as possible. Once the order has shipped, cancellation will fall under our standard refund and return policy.

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📦 Damaged or Incorrect Items

Please inspect your order as soon as it arrives. If you notice any damage, defects, or if you’ve received the wrong item, contact us right away. We’ll work quickly to make it right—and we’ll cover the return shipping for any such issues.

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Need Help?

Our team is here to make your experience as smooth as possible. If you have any questions about shipping or need assistance with your order, please don’t hesitate to reach out.

Company: Elite Venue Essentials
Phone: 000-000-0000
Email: support@elitevenueessentials.com
Address: (INSERT ADDRESS)